Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://eli.health/ (the “Site”).
Site Privacy Policy
Personal Information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. Additionally when you fill a form on the Site, we collect your name and email address. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
How do we use your personal information?
We use the Order Information that we collect to:
Communicate with you with your consent.
We use the Device Information that we collect to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing your personal information
We share your Personal Information with Google Analytics to help us use your Personal Information, as described above. We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors
The Site is not intended for individuals under the age of 18.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact Us
In accordance with Quebec Privacy Law Bill 64, Eli designates Lena Kozarov as its Privacy Officer.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact Lena by e-mail at lena@eli.health.
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Product Privacy Policy
This Privacy Policy describes how user information is collected, used, and shared when you use the Eli System.
Introduction
Last Updated: 12.12.2024
This Privacy Policy describes how Eli Health collects, uses, shares, and protects the user's personal information when using the Eli Testing System, including the Eli Health App (the 'System' and the 'App,' respectively). Eli Health is committed to ensuring the privacy and security of user data. Please read this policy carefully to understand how Eli Health handles user information.
1. Data Collection
The following types of information may be collected:
1.1 Contact Information: User contact information may be collected when using the App. This may include the user’s first and last name, email and any other information the user chooses to provide.
1.2. Health & Fitness Data: The System's primary purpose is to collect and track hormone-related data. This includes information about hormone levels, menstrual cycles, symptoms, and other health-related data that the user chooses to input into the App. This data is not linked to the user’s identity.
1.3 Sensitive Information: Sensitive information such as ethnic data, age, gender, and any other information the user provides is collected. This data is not linked to the user’s identity.
1.4 Identifier Data: An assigned user ID is collected that can be used to identify a particular user or account. This assigned user ID is not linked to the user’s identity.
1.5 Diagnostic Data: Diagnostic data is collected, such as crash data and other data to measure technical diagnostics related to the Eli App. This may include data analytics, troubleshooting, and other aspects to measure technical diagnostics related to the app.
2. Reason for Collection
2.1 Contact Information: The contact information is used for app functionality, product personalization, and provide support when needed.
2.2. Health & Fitness Data: The health data collected using the System is stored and processed to provide the user with information on their hormones and health trends. This data is used for analytics, app functionality, and product personalization.
2.3 Sensitive Information: The sensitive information is used for product personalization and customer analytics.
2.4 Identifier Data: The identifier data is used for analytics and app functionality.
2.5. Diagnostic Data: The diagnostic data is used to improve the functionality and user experience of the App.
3. Sharing Your Information
3.1. Third-Party Service Providers: Eli Health may engage third-party service providers to assist with data processing, analytics, and customer support. These providers are bound by contractual obligations to protect user data. Third-Party Service Providers do not have access to user identity.
3.2. Legal Requirements: Eli Health may disclose user information if required by law, legal process, or governmental authorities.
4. Data Security
Eli Health handles data security seriously and employs industry-standard measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
5. Choices and Rights
5.1. Access and Correction: The user can access and correct contact information and sensitive information within the App.
5.2. Data Deletion: The user may request the deletion of your data, subject to legal obligations and legitimate purposes.
6. Children’s Privacy
The App is not intended for use by individuals under 18. Eli Health does not knowingly collect data from children under 18.
7. Changes to the Privacy Policy
Eli Health may update its Privacy Policy to reflect changes in data practices.
8. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact Eli Health at [hello@eli.health].
By using the App, the user consents to the collection and use of user data as described in this Privacy Policy. Please read this policy carefully and periodically review it for updates or changes.